Last week, I told you not to lose your cool when dealing with problems, even if the client was at fault. It is possibly the most difficult thing to remain calm, when a client screams, even swears at you, it fact it is downright stressful.
When you work in an environment where you deal directly with clients, you will pick up problems and if you do not de-stress, your health will suffer. At the risk of sounding like your mother, stop smoking. Whilst nicotine may have a calming effect in the short term the damage it does to your body in the ling term is not worth it.
Join a gym, take up running, take up knitting: – anything that you can lose yourself in and not think about work, in fact not think about anything. Physical exercise is always good for clearing the mind, concentrating on something repetitive has the effect of clearing your mind. You are doing things automatically and not thinking about it.
You do not even have to go to gym or run, go for a long walk, go to the disco, have dinner with friends.
What you need to do is that when your workday ends, you go home and do something to take your mind off work. Do something for your soul, and you will find that work, no matter how stressfull work is, it becomes a challange and not a chore!
